Privacy Policy

Introduction

LuxBeauty ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us for support
• Participate in promotions or surveys

This information may include:

• Name and contact details (email address, phone number, shipping address)
• Payment information (processed securely through our payment providers)
• Account login credentials
• Purchase history
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time zone setting
• Browser plug-in types and versions
• Device information (type, model, screen size)
• Usage data (pages visited, time spent, links clicked)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and updates
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and products
• Personalize your website experience
• Detect and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third parties only in the following circumstances:

• Service Providers: To process payments (e.g., Stripe, PayPal), ship orders (e.g., FedEx, UPS), manage email communications, and provide customer service tools. These providers only have access to the information necessary to perform their functions and are obligated to protect your data.
• Analytics Partners: (e.g., Google Analytics) To help us understand website traffic and usage patterns. This data is typically aggregated and anonymized.
• Marketing Partners: (e.g., Facebook, Google Ads) With your explicit consent, to deliver targeted advertising. You can manage your preferences through cookie settings and platform controls.
• Legal Requirements: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These include:

• Using Secure Sockets Layer (SSL) encryption for sensitive data transmission.
• Partnering with secure, PCI-compliant payment processors.
• Regularly reviewing our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access.
• Restricting access to personal information to employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
• Conducting regular security assessments and vulnerability scanning.

However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For further information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Notice [Link to Cookie Notice if available, otherwise manage here].

You can manage your cookie preferences through your browser settings or via the cookie consent banner on our website.

6. Your Privacy Rights

Depending on your location (e.g., EEA, UK, California), you may have certain rights regarding your personal information. These may include the right to:

• Request access to and obtain a copy of your personal information.
• Request correction of inaccurate information or completion of incomplete information.
• Request deletion (erasure) of your personal information under certain conditions.
• Object to or restrict the processing of your personal information.
• Request data portability (receive your data in a structured, commonly used, and machine-readable format).
• Withdraw your consent at any time where we rely on consent to process your information.
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

California Residents (CCPA/CPRA): You have the right to know what personal information we collect, use, disclose, and sell; the right to request deletion; the right to opt-out of sale/sharing (we do not sell personal information in the traditional sense, but use of certain advertising cookies may constitute "sharing" under CPRA - you can opt-out via cookie settings); and the right to non-discrimination. You may also have the right to limit the use of sensitive personal information.

EEA/UK Residents (GDPR/UK GDPR): You have the rights listed above, including the right to lodge a complaint with your local supervisory authority.

7. Marketing Communications

You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link provided in every email or by contacting us directly. Please note that you may still receive transactional emails related to your orders or account.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law, using mechanisms like Standard Contractual Clauses where required.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this policy, or wish to exercise your privacy rights, you may contact us or our Data Protection Officer (DPO) at:

Email: privacy@luxnbeauty.com
Address: 432 Octavia St. Ste C, San Francisco, CA 94102, United States
Phone: 1-800-LUXBEAUTY