Shipping Information
Fast & Reliable Delivery Options
Shipping Options (USA)
Shipping Coverage
We currently ship to the following regions:
- United States (including Alaska, Hawaii, and APO/FPO addresses)
- Canada
- United Kingdom
- Most European Union countries
- Australia
- New Zealand
Shipping options and costs for international destinations will be calculated at checkout.
Free Shipping Eligibility
Free standard shipping applies automatically to US orders totaling $50 or more after discounts and before taxes. Free express shipping applies automatically to US orders totaling $150 or more.
Order Processing Time
We strive to process and ship orders quickly:
- Orders placed before 2:00 PM EST on business days (Monday-Friday) are typically processed and shipped the same day.
- Orders placed after 2:00 PM EST, on weekends, or on holidays will be processed the following business day.
- You will receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.
Tracking Your Order
Once your order has shipped, you can track its progress:
- Click the tracking link provided in your shipping confirmation email.
- Log in to your LuxBeauty account and view your order history.
- If you have issues tracking your order, please contact our customer service team.
International Shipping Details
For orders shipped outside the United States:
- Estimated delivery times are typically 7-14 business days but can vary depending on the destination country and customs processing.
- Import Duties & Taxes: Please be aware that your order may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient. LuxBeauty has no control over these charges and cannot predict what they may be. Customs policies vary widely; please contact your local customs office for more information.
- International tracking is provided via the shipping confirmation email.
Shipping Restrictions
Due to regulations, certain products may have shipping restrictions to specific international destinations. Any applicable restrictions will be noted on the product page or during checkout.
Shipping Address Accuracy
To ensure timely delivery, please double-check your shipping address for accuracy before completing your order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
- Include apartment, suite, or unit numbers where applicable.
- Provide a valid phone number in case the carrier needs to contact you.
Shipping Partners
We partner with reliable carriers to deliver your orders safely and efficiently, including:
- USPS
- FedEx
- UPS
- DHL (Primarily for International)
The carrier used for your specific order will depend on the shipping method selected and your location.